Skip to main content

Cookies

We use cookies when you visit our site.

A cookie is a small text file that is downloaded onto ‘terminal equipment’ (e.g. a computer or smartphone) when the user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions.

Our cookies help us:

  • Make our website work as you’d expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Pay sales commissions
  • Collect any sensitive information

There are four main types of cookies – read more about how and why we use them below.

 

EXPAND THE SECTIONS FOR DETAILED INFORMATION

Strictly Necessary cookies are set to help support the structure of the pages that are displayed to you. These help the website to function and enhance the look and feel of the website. They also help to improve navigation around our website and allow you to return to pages you have previously visited. This type of ‘cookie’ only lasts for the duration of the time you are visiting the website. When you leave the website they are deleted automatically.

Functionality cookies are used to make accessing the website more convenient and ensure you can carry out activity on the site. For example, making our shopping basket and checkout work, determining if you are logged in or not, remembering your search settings. Such cookies will remain on your hard drive until you choose to clear them. If you choose to do this, you will need to enter your details each time you visit the site. There is no way to prevent these cookies being set other than to not use our site.

Performance cookies are used to provide aggregated statistics on visitors to our websites and their browsing behaviour – such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This enables us to order the site to make customers’ journeys easier, and if necessary, make improvements.

These analytics programmes also tell us on an anonymous basis how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend. The data is aggregated and anonymised, which means we cannot identify you as an individual.

Third-party cookies may be placed on a user’s device which remembers that you have visited certain websites. These cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns. These cookies can track your visits, but they don’t know who you are even if you are logged in to floralpavilion.com

Managing your cookie settings

You can disable your browser from accepting cookies when you visit our site. These settings are normally found within the options or preferences menu of your browser.

If you disable cookies when visiting our website, this may impact on your experience of using our site and some features will be unavailable.